Frequently asked questions
What is See Speak Surf?
See Speak Surf is a choice of product combinations, teaming Sky TV, phone calls and broadband - there's something to suit all lifestyles and budgets.
Our £35 a month combination gives you Sky Sports and two TV entertainment mixes of your choice, including access to more than 200 free to air channels - plus Sky Talk Freetime and Sky Broadband with up to 2Mb* download speed (if available in your area). All you pay in addition is your monthly BT line rental. One off standard set up cost of £30 applies for any combination of Sky products when you join Sky TV online.
To see what other great See Speak Surf combinations you can get, visit the Sky Shop. You can choose to have Sky TV only, with 1, 2, 3, 4, 5 or 6 Entertainment Mixes. Or you can add Sky Broadband, Sky Talk or both.
How to switch from cable to Sky
Please read the Terms and Conditions below:
Standard set-up: One off standard set up cost of £30 applies for any combination of Sky products when you join Sky TV as a new customer online, £60 for existing customers taking any Sky box and combination of Sky products. For existing customers taking Sky Broadband alone (without another Sky box) Base - £75; Mid & Connect - £50; Max - £0 or if you already have or take Sky Talk: Base - £50; Mid & Connect - £25; Max - £0. Set up is £120 for non-Sky digital subscribers. Sky Talk is free of set up costs. Non-standard set up may cost extra.
Half price standard set-up/£15 credit: We will credit £15 to your Sky digital account if, as a new customer, you subscribe to Sky TV online and take Sky Movies Mix, Sky Sports Mix or both on or before 30 June 2008. Offer only available upon purchase of Premium Mixes. Not applicable to purchase of individual Premium Channels (Sky Movies 1, Sky Movies 2, Sky Sports 1, Sky Sports 2). Credit will made to your Sky digital account within twenty-eight days of confirmation of your order online. Offer not available to previous or existing Sky digital subscribers or with any other offer(s).
Sky digital: Sky Box Office movies and other pay per view events cost extra. Sky News/Sky Three are available without a subscription. Sky Three requires a viewing card. Digital satellite system required.
Sky Broadband: You must be a UK active residential Sky TV subscriber throughout your Sky Broadband subscription. Monthly usage limits: Base - 2GB; Mid - 40GB; Max – Unlimited subject to Fair Use Policy; Connect - 40GB. If your PC/laptop is not wireless enabled you can buy the necessary equipment from Sky. MAC users receive 12 months free McAfee VirusScan worth £19.99.
Sky Talk: Sky Talk is only available to Sky digital subscribers paying their subscription by Direct Debit/continuous credit card mandate. Not available to BT Light Users or if outgoing calls are barred. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.
General: Offers exclude Sky TV Month by Month customers. Free Sky/Sky+/Sky HD box must be connected to a fixed telephone line for 12 months. Non-standard set-up may cost extra. Minimum Sky digital/Sky+/Sky HD/Multiroom subscriptions 12 months. Channels/programmes subject to change. Further terms apply. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Calls to Sky 0844 numbers cost up to 5p per minutes plus a connection charge of up to 7p for BT and Sky Talk customers. Charges from other providers may vary. Information correct at 15th April 2008.
Sky digital: Sky Box Office movies and other pay per view events cost extra. Sky News/Sky Three are available without a subscription. Sky Three requires a viewing card. Digital satellite system required.
Sky Broadband: You must be a UK active residential Sky TV subscriber throughout your Sky Broadband subscription. Monthly usage limits: Base - 2GB; Mid - 40GB; Max – Unlimited subject to Fair Use Policy; Connect - 40GB. If your PC/laptop is not wireless enabled you can buy the necessary equipment from Sky. MAC users receive 12 months free McAfee VirusScan worth £19.99.
Sky Talk: Sky Talk is only available to Sky digital subscribers paying their subscription by Direct Debit/continuous credit card mandate. Not available to BT Light Users or if outgoing calls are barred. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.
General: Offers exclude Sky TV Month by Month customers. Free Sky/Sky+/Sky HD box must be connected to a fixed telephone line for 12 months. Non-standard set-up may cost extra. Minimum Sky digital/Sky+/Sky HD/Multiroom subscriptions 12 months. Channels/programmes subject to change. Further terms apply. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Calls to Sky 0844 numbers cost up to 5p per minutes plus a connection charge of up to 7p for BT and Sky Talk customers. Charges from other providers may vary. Information correct at 15th April 2008.